Manage or cancel an Apple subscription
Open Kavelu’s protected parent area and select Subscription. If an Apple subscription is active, “Manage Apple subscription” opens the subscription settings for your Apple Account.
Open Apple subscriptionsHow can we help?
Find the most important steps for parent accounts, purchases and privacy. For personal help, contact us by email.
support@kavelu.de
Restore purchases
Sign in with the same Kavelu parent account and Apple Account used for the purchase, then choose “Restore purchases” under Subscription in the parent area.
Sign-in or password help
Use “Forgot password” on the sign-in page. If you can no longer access your email address, contact us from an address where we can reach you.
Delete account and data
Account deletion is available in the protected parent area under Subscription. An Apple subscription continues independently and must be cancelled in your Apple Account first.
Export your data
In the protected parent area under Subscription, choose “Export data”. You get all data as a file plus a short summary.